REFERRALS & WORD OF MOUTH MARKETING
Harness behavioral science and hard-won expertise to increase annual profit.
A. Does your staff authentically engage existing patients?
B. Do your patients attract a steady stream of new patients?
ABOUT BELOVED REFERRAL PROGRAMS
“There is no better source of leads and revenue than referrals that come from a company’s clients. New clients that come from referrals advance through the sales process faster, have more forgiving negotiations and healthier margins, and tend towards greater loyalty.”
- Harvard Business Review
HUMANRY’S BELOVED REFERRAL PROGRAMS
(8)
Recognizing Star Performance
Recognize employees when they meet or exceed expectations. Know what motivates them, and carve a clear path to rewards.
(7)
Thank Referring Patients
Treat patients with wonderful surprises for referring their friends, family, and co-workers to your medical practice.
(1)
Choose From Options That Meet Your Goals
Humanry programs are triple-bottom-line wins. Our referral programs meet the goals of the practice, employees, and patients.
“Humanry has perfected the process of asking patients to recommend us, helping us continuously grow our medical practice.”
(2)
Get Buy-In & Ensure Widespread Adoption
Our face-to-face onboarding process is a blast! Expect your staff to rave over Humanry's training.
(3)
Best-Of-Breed Software
Humanry provides industry-leading technology, making referrals easy for your patients.
(6)
Employee Metrics
and Goal Setting
Track the entire referral process:
-
Which patients are referring;
-
Each staff members’ successes;
-
New referral patients.
(5)
Patients Refer
Their Friends
Our referral system is used in conversations, texts, email, Facebook, Instagram, and more!
(4)
Inviting Patients
Your staff invites patients to participate.
REFERRALS DRIVE GROWTH
-
86% of Americans with a household income greater than $100,000 seek recommendations when considering a purchase.
-
When referred by a friend, people are 4x more likely to make a purchase.
-
Referred customers' LTV (Lifetime Value) is 16% higher than non-referred customers.
-
Customers acquired through referrals have a 37% higher retention rate.